Privacy Policy

Effective October 13, 2026

The Hallettsville Plumbing Company (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to https://hallettsvilleplumbers.com and to the phone, text, and email communications we have with you.

Information we collect

When you contact us, request service, or submit a form on our website, we may collect your name, phone number(s), email address, service address, and details about the plumbing service you need. We also collect standard technical data (such as IP address and browser type) through our website.

For employment applications, we also collect the work history, education, qualifications, and optional résumé you choose to provide. We use these details to review and respond to employment inquiries; submitting an application does not enroll you in text messaging.

How we use your information

We use your information to respond to your inquiries, schedule and perform service, send appointment and dispatch updates, process quotes and invoices, provide customer support, and — only if you opt in — send promotional offers.

Website analytics and call tracking

Our website uses Google Analytics, Google Ads, Google Tag Manager, and CallRail to measure visits, advertising performance, service-request submissions, and clicks on phone links. These services may use cookies and similar technologies and receive technical data such as your IP address, browser information, referring page, and pages visited. CallRail may display a tracking phone number based on how you found us. You can manage cookies through your browser settings.

Text messaging (SMS) and your mobile data

If you provide your phone number and opt in, we use it to send you text messages. There are two types:

• Service (transactional) messages: appointment confirmations and reminders, dispatch and technician updates, and quote or invoice follow-ups.
• Marketing messages: seasonal maintenance reminders, discounts, and special offers. You will only receive these if you separately opt in, and you can decline marketing messages while still receiving service messages.

Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and get help by replying HELP.

We do not sell your phone number or text-messaging data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are excluded from sharing for third-party or affiliate use. Providers that help us record consent or deliver our messages may process this information only on our behalf to support the messaging service, not for their own marketing or promotional purposes.

Our website offers separate, optional SMS choices that are unchecked by default. You may choose service texts, marketing texts, both, or neither. Consent is not a condition of purchase or service. We retain the submitted choices, the disclosure wording and version, the submission time, and the originating page with your service request as a consent record. See our Terms and Conditions for the messaging program details.

How we share information

We share your information only with service providers who help us operate our business (for example, our scheduling, dispatch, and messaging platform), and only to the extent needed to provide our services to you, or when required by law. The mobile-information and SMS consent restrictions above apply to all sharing described in this policy. We never sell your personal information.

How we protect your data

We store customer data on access-controlled systems and apply reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, use, or disclosure. We keep your information only as long as needed to provide our services and meet legal or tax obligations.

Your choices and data deletion

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email info@hallettsvilleplumbers.com or call (361) 210-8001. To stop text messages, reply STOP to any message from us.

Contact us

The Hallettsville Plumbing Company
Phone: (361) 210-8001
Email: info@hallettsvilleplumbers.com
Web: https://hallettsvilleplumbers.com

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.